Exchange Policy

At Kidsrupha, we aim to provide a smooth and hassle-free shopping experience. To ensure this, we follow a strict on-spot verification and exchange policy.

🔍 Product Checking at Delivery

• Customers must check the product in front of the delivery agent at the time of delivery.
• Please confirm:
  • Correct product received
  • Size, color, and specifications
  • Product condition

🔄 Eligibility for Exchange

• Exchange is only applicable at the time of delivery.
• You can request an exchange if:
  • The product is wrong
  • The product is damaged or defective

🚫 If You Accept the Product

• Once the product is accepted and the delivery agent leaves:
  • Exchange requests will not be applicable
  • The product will be considered final and accepted